Address:
Linda County Water District
1280 Scales Ave
Marysville, CA 95901
Phone:
(530) 743-2043

Enterprise System Catalog:

Vendor and product:
TYLER TECHNOLOGIES, UTILITIES BILLING (FUND BALANCE)
System purpose:

The purpose of this system is to properly track and bill customers consumption use of water and wastewater. The system also allows the District to track delinquent past due accounts that have not paid the districts for its services in which is provided.

Categories/types of data:

billing,payment processing, account deposit tracking,customer Information,service request, account notes,penalties,

Dept./primary custodian:
Not applicable
Frequency of collection:
Every month
Frequency of update:
Every month
Vendor and product:
Microsoft, Microsoft Word
System purpose:

The Purpose of this system is to help maintain all our customer correspondence letters for our many different contact letters and serves as a historian of data in response to district code being broken and how to address the violations

Categories/types of data:

Address, Customer Name. Month, Day, Year, reason for being contacted and the steps that need to be taken to bring them back into compliance. Closing Bill,

Dept./primary custodian:
Office Administration
Frequency of collection:
On demand (automated)
Frequency of update:
On demand (automated)
Vendor and product:
Microsoft, Excel
System purpose:

The purpose of the Microsoft Excel software is our way of logging and organizing the data as it is collected and stored for future use. It is also used as a way to track the districts financial statistics for reporting purposes.

Categories/types of data:

payments, open invoices, service order tracking, financial and statistical reporting, inventory,fleet management, and employee personnel file tracking.

Dept./primary custodian:
Office Administration
Frequency of collection:
Every month
Frequency of update:
Every month
Vendor and product:
CUSI, UMS
System purpose:

For managing and tracking customer water and sewer service and usage.

Categories/types of data:

Customer contact information, service address, mailing address, property APN number, Meter serial number,Meter ID number. Back flow data test results and billing.bulk,tracking delinquent customer accounts

Dept./primary custodian:
Office Administration
Frequency of collection:
On demand (automated)
Frequency of update:
As needed
Vendor and product:
NEPTUNE TECHNOLOGY GROUP, N_SIGHT R900
System purpose:

The system collects and tracks all the customers water usage on a monthly bases and imports the data to each of their accounts in Utility billing that has the meter registered to the customer account in utility billing.

Categories/types of data:

Water usage.Customer information,GPS location,account number physical address.

Dept./primary custodian:
Office Administration
Frequency of collection:
Every month
Frequency of update:
Every month